Good organisations need good fundraising.
Good fundraising needs Really Good Regular Giving.
Launch, grow and protect your most valuable fundraising asset — your Regular Giving Program.
“From strategy development to funds hitting your bank account”
Services
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Regular giving feasibility study
Full fundraising strategy development
Regular giving strategy development
Strategy review from an RG specialist perspective
Forecasting based on reliable data
Investment case development
Board strategy engagement
Overseas market entry study
Growth strategy development
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Whole of organisation readiness planning
Operational plan development
Process set up and optimisation
Channel selection support
Agency partner selection support
Team capability development and training
Agency contracting and negotiation support
Proposition development
Donor journey comms planning
Risk identification and management
Due diligence support
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Whole of regular giving program audit
Mature program review
Performance review
Retention review
Quality assurance review
Agency partnership review
Benchmarking data follow up and action planning
Channel specific review
Process management review
“We don’t know what we don’t know” session
Telephone fundraising review
Face-to-face program review
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Executive engagement support
Board engagement support
Team capability development — all RG areas
Quality assurance programs
PFRA Accreditation support
Supporter services team training
Working with people in vulnerable circumstances
Supporter services F2F program training
New staff capability development “RG 101”
Are you our next client?
New and emerging program
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If you want to start a regular giving program we will help you get it right first time. From initial strategy and forecasting through to implementation support. We will work with your team to build their capacity and to set up for long term success across your whole regular giving program.
Established and growing program
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You’ve got a robust regular giving program but want to take advantage of opportunities to grow to the next level. We can support your team to identify the best growth strategy and support successful implementation. Check that all the right systems are in place, pick the best options for expansion and grow your capability to inspire and steward thousands of new regular givers.
Mature
program
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Your regular giving program has been operating for many years at a high scale. Acquisition is diversified and systems are mature. How do you and your team make sure you are getting the best possible results? We will support you to review the complex machinery of regular giving and maximise your return.
Legacy
program
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An established regular giving program that has had no investment or focussed activity in recent years presents a huge opportunity for growth. We will support you and your team to assess the possibilities and get your program ready to benefit from investment. We can support renovation of systems, acquisition and capacity.
Testimonials
“John and Paul have made a real difference to regular giving programs large and small.
“They help fundraisers get new programs get started and drive improvement in existing ones. They're great at spotting where small changes can have a big impact and bring fresh thinking from outside your organisation. What I like about them is they're smart but also genuinely curious about your specific situation. They're thoughtful people who really care about getting it right for you. They can work with your board and senior team, but also get stuck in with the day-to-day work. If you're running a regular giving program or thinking about starting one, John and Paul will help you get the best results because they have tested, trialled and assessed pretty much every corner of regular giving there is. They know what works and how to make it happen."
Fi McPhee
MAICD, FFIA, FFINZ
“Paul and John were instrumental in helping us understand the opportunities for regular giving for our organisation, as well as the practical steps needed to effectively grow the program.
“Their deep expertise and passion for knowledge sharing made it a rich and enjoyable experience that has truly set our team up for long-term success. They are a delight to work with, and I highly recommend them to anyone looking to supercharge their regular giving.”
Katie Couani
Individual Giving Manager, Breast Cancer Trials
Testimonials
Click to read full testimonials
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“They help fundraisers get new programs get started and drive improvement sin existing ones. They're great at spotting where small changes can have a big impact and bring fresh thinking from outside your organisation. What I like about them is they're smart but also genuinely curious about your specific situation. They're thoughtful people who really care about getting it right for you. They can work with your board and senior team, but also get stuck in with the day-to-day work. If you're running a regular giving program or thinking about starting one, John and Paul will help you get the best results because they have tested, trialled and assessed pretty much every corner of regular giving there is. They know what works and how to make it happen."
Fi McPhee
MAICD, FFIA, FFINZ -
“Their deep expertise and passion for knowledge sharing made it a rich and enjoyable experience that has truly set our team up for long-term success. They are a delight to work with, and I highly recommend them to anyone looking to supercharge their regular giving.”
Katie Couani
Individual Giving Manager, Breast Cancer Trials
About us
Really Good organisations need revenue streams that are scalable, predictable and operate at volume. For many organisations, Regular Giving has come to define that objective.
Despite, or perhaps because of its value, Regular Giving is also complex, complicated and requires significant attention to detail. Understand those complexities, the context in which Regular Giving sits in your income mix and the external environment in which we operate is critical to getting the best out of your program.
With a combined 50 years of sector experience Paul Tavatgis MA FFIA and John Burns FFIA know the value of Regular Giving.
Really Good Regular Giving exists for one purpose. Helping really good organisations get the best out of their Regular Giving Programs to provide the organisation financial environment they need to succeed.
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Paul Tavatgis
MA FFIA | CO-FOUNDER + LEAD CONSULTANT
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John Burns
FFIA | CO-FOUNDER + LEAD CONSULTANT
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Paul Tavatgis MA FFIA is the Director and a lead consultant for Really Good Regular Giving.
His career in fundraising has focussed on excellence in regular giving for more than 25 years. He has been working in face to face fundraising since supporting the inception of Amnesty International’s first program in 1999. He was recognised as a Fellow of Fundraising Institute Australia in 2021.
Since then, he has worked in support of more than 50 charities, agencies, and sector peak bodies in Australia and New Zealand in support of face to face and regular giving programs. This has included experience as a Director of Cornucopia Consultancy, one of Australia and New Zealand’s leading agencies, between 2002 and 2013.
Paul supported the establishment and was inaugural CEO of the Public Fundraising Regulatory Association (PFRA) between 2014 and 2017 – the sector led self-regulatory body for face-to-face fundraising in Australia. This included the development of minimum standards for the channel and a quality assurance and compliance and enforcement process for this, as well as representation of the channel in media and to all levels of government. He also supported the establishment of the Professional Face to Face Fundraising Association – the PFRA’s counterpart in the USA.
Some of Paul’s work in recent years includes:
Support for start up of face-to-face fundraising from strategy development to program roll out.
Supporting charities with mature face to face fundraising programs to review and renew of their programs including direct engagement with their outsourced agency partners and fundraising teams.
Support for the development and implementation of best practice in start-up face to face fundraising programs.
Support for agency appointment, contract negotiation and drafting of contract documentation for charities commencing face-to-face fundraising for the first time.
Ongoing support for outsourced face to face fundraising supply chain due diligence and quality assurance processes.
Development and presentation of best practice reporting and partnership management processes at the inaugural PFRA Australia symposium.
Paul is also a Director of The Benchmarking Project and as a contributor member of The Benchmarking Project, Really Good Regular Giving can apply current sector knowledge for the benefit of all clients of Whipbird Consulting.
A full profile can be found on LinkedIn.
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John Burns, FFIA is the Co-Founder and a lead Consultant for Really Good Regular Giving.
John is a career fundraiser with over 25 years of experience including senior management and governance roles.
John is an individual giving specialist across Single Giving, Major Gifts, Gifts in Will and Regular Giving. With a focus on Regular Giving as a key driver of organisational strategic growth and financial stability John’s experience cover Regular Giving strategy, acquisition, retention, development, communications and the systems, process and organisational culture vital to program success.
John began working on Regular Giving Programs in September of 2000 where as the Donor Development Manager for Amnesty International Australia he responsible for the retention and development of the organisation’s Regular Giving Program, Human Rights Defenders. During a period of substantial growth John introduced many of the program key elements including the upgrade program, declines, single giving conversion, reactivation, downgrades and working with the Donor Service Centre to refine data collection and management, saves (downgrades) and donor experience.
John then worked for Médecins Sans Frontières Australia for 10 years during which he oversaw fundraising income grow from approximately $26 million to over $85 million. Overseeing a multifunctional team including all aspects of the fundraising program as well as data management and the additional of the marketing function, Regular Giving was a key pillar of the organisation’s successful growth strategy. Under John’s management Regular Giving grew to approximately 112,000 participants donating approximately $48 million per annum.
During this period John also chaired Médecins Sans Frontières Face to Face international working group with the objective of promoting good Regular Giving practice across the international movement.
Following Médecins Sans Frontières John worked at Bush Heritage Australia where he was responsible for all aspects of Marketing, Fundraising, Communications, Brand and media management. John also co-chaired the steering committee overseeing the successful transition to a new data management environment.
John then worked for Plan International Australia, again overseeing all aspects of a broad based fundraising program and managing a large, complex team. Plan International faced a substantial challenge with the gradual decline of the outdated Child Sponsorship product with previous attempts at alternate products gaining little traction. During this period, the flagship Change for Girls product was developed and released provided a long term Regular Giving growth product for the organisation. John also co-chaired the steering committee providing oversight to the selection and implementation of a new data environment.
John was a director for eight years and the founding Chair of the Public Fundraising
Regulatory Association, establishing the PFRA as a respected sector body ensuring the long term sustainability of Face to Face Fundraising. John currently sits as a non-director member of the PFRA Governance and Finance Committee
Additionally, John chaired the Governance Working Group for the establishment of the Emergency Action Alliance, overseeing the drafting of governance documents and negotiating their passage through 16 member agencies. John currently sits on the Audit, Finance and Risk Committee of the EEA as a non-director member.
In addition, John is an advisor to The Benchmarking Project and a regular forum presenter. John has also presented multiple times at the Fundraising Institute Australia National Conference and the Fundraising and Philanthropy Annual Conference
John is also a Fellow of the Fundraising Institute of Australia a peer reviewed “professional honour awarded to individuals who have demonstrated distinguished service and significant contributions to the fundraising profession”
John’s Linkedin bio can be accessed here: https://www.linkedin.com/in/johnburnsaustralia/
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Paul Tavatgis
MA FFIA | CO-FOUNDER + LEAD CONSULTANT
-
Paul Tavatgis MA FFIA is the Director and a lead consultant for Really Good Regular Giving.
His career in fundraising has focussed on excellence in regular giving for more than 25 years. He has been working in face to face fundraising since supporting the inception of Amnesty International’s first program in 1999. He was recognised as a Fellow of Fundraising Institute Australia in 2021.
Since then, he has worked in support of more than 50 charities, agencies, and sector peak bodies in Australia and New Zealand in support of face to face and regular giving programs. This has included experience as a Director of Cornucopia Consultancy, one of Australia and New Zealand’s leading agencies, between 2002 and 2013.
Paul supported the establishment and was inaugural CEO of the Public Fundraising Regulatory Association (PFRA) between 2014 and 2017 – the sector led self-regulatory body for face-to-face fundraising in Australia. This included the development of minimum standards for the channel and a quality assurance and compliance and enforcement process for this, as well as representation of the channel in media and to all levels of government. He also supported the establishment of the Professional Face to Face Fundraising Association – the PFRA’s counterpart in the USA.
Some of Paul’s work in recent years includes:
Support for start up of face-to-face fundraising from strategy development to program roll out.
Supporting charities with mature face to face fundraising programs to review and renew of their programs including direct engagement with their outsourced agency partners and fundraising teams.
Support for the development and implementation of best practice in start-up face to face fundraising programs.
Support for agency appointment, contract negotiation and drafting of contract documentation for charities commencing face-to-face fundraising for the first time.
Ongoing support for outsourced face to face fundraising supply chain due diligence and quality assurance processes.
Development and presentation of best practice reporting and partnership management processes at the inaugural PFRA Australia symposium.
Paul is also a Director of The Benchmarking Project and as a contributor member of The Benchmarking Project, Really Good Regular Giving can apply current sector knowledge for the benefit of all clients of Whipbird Consulting.
A full profile can be found on LinkedIn.
-
John Burns
FFIA | CO-FOUNDER + LEAD CONSULTANT
-
John Burns, FFIA is the Co-Founder and a lead Consultant for Really Good Regular Giving.
John is a career fundraiser with over 25 years of experience including senior management and governance roles.
John is an individual giving specialist across Single Giving, Major Gifts, Gifts in Will and Regular Giving. With a focus on Regular Giving as a key driver of organisational strategic growth and financial stability John’s experience cover Regular Giving strategy, acquisition, retention, development, communications and the systems, process and organisational culture vital to program success.
John began working on Regular Giving Programs in September of 2000 where as the Donor Development Manager for Amnesty International Australia he responsible for the retention and development of the organisation’s Regular Giving Program, Human Rights Defenders. During a period of substantial growth John introduced many of the program key elements including the upgrade program, declines, single giving conversion, reactivation, downgrades and working with the Donor Service Centre to refine data collection and management, saves (downgrades) and donor experience.
John then worked for Médecins Sans Frontières Australia for 10 years during which he oversaw fundraising income grow from approximately $26 million to over $85 million. Overseeing a multifunctional team including all aspects of the fundraising program as well as data management and the additional of the marketing function, Regular Giving was a key pillar of the organisation’s successful growth strategy. Under John’s management Regular Giving grew to approximately 112,000 participants donating approximately $48 million per annum.
During this period John also chaired Médecins Sans Frontières Face to Face international working group with the objective of promoting good Regular Giving practice across the international movement.
Following Médecins Sans Frontières John worked at Bush Heritage Australia where he was responsible for all aspects of Marketing, Fundraising, Communications, Brand and media management. John also co-chaired the steering committee overseeing the successful transition to a new data management environment.
John then worked for Plan International Australia, again overseeing all aspects of a broad based fundraising program and managing a large, complex team. Plan International faced a substantial challenge with the gradual decline of the outdated Child Sponsorship product with previous attempts at alternate products gaining little traction. During this period, the flagship Change for Girls product was developed and released provided a long term Regular Giving growth product for the organisation. John also co-chaired the steering committee providing oversight to the selection and implementation of a new data environment.
John was a director for eight years and the founding Chair of the Public Fundraising
Regulatory Association, establishing the PFRA as a respected sector body ensuring the long term sustainability of Face to Face Fundraising. John currently sits as a non-director member of the PFRA Governance and Finance Committee
Additionally, John chaired the Governance Working Group for the establishment of the Emergency Action Alliance, overseeing the drafting of governance documents and negotiating their passage through 16 member agencies. John currently sits on the Audit, Finance and Risk Committee of the EEA as a non-director member.
In addition, John is an advisor to The Benchmarking Project and a regular forum presenter. John has also presented multiple times at the Fundraising Institute Australia National Conference and the Fundraising and Philanthropy Annual Conference
John is also a Fellow of the Fundraising Institute of Australia a peer reviewed “professional honour awarded to individuals who have demonstrated distinguished service and significant contributions to the fundraising profession”
John’s Linkedin bio can be accessed here: https://www.linkedin.com/in/johnburnsaustralia/